سياسة المركز

Policy of the Center for Scientific Manufacturing and Consulting

The policy of the Center for Scientific Manufacturing and Consulting at Tartus University is built on fostering innovation and linking the university with the labor market through an effective communication bridge that contributes to the development process, utilizing an entrepreneurial approach in the fields of advanced and developmental industries and consulting solutions, leading to outputs certified for quality and reliability both locally and internationally, through the following:

Vision:

To be the leading center in Syria and the Middle East by 2030 in transforming scientific knowledge into innovative and sustainable industrial and technological solutions, contributing to building a knowledge-based economy and enhancing food and industrial security.

Mission:

• Development: Transforming university research into marketable prototypes and patents.
• Consulting: Providing integrated scientific and technical solutions for the public and private sectors based on data and international best practices.
• Manufacturing: Producing high-quality smart devices and technologies that meet international quality and safety standards.
• Training: Building the capacities of Syrian cadres and university students in modern technical and industrial skills.
• Sustainability: Adopting eco-friendly practices and green technologies in all our operations.

Work values within the Center:

• Innovation and Excellence: The constant pursuit of developing unconventional solutions and executing them with the highest standards of quality.
• Integrity and Transparency: Commitment to ethics and principles in all practices while ensuring complete clarity in operations.
• Social Responsibility: Actively contributing to community development and improving the quality of life through activities and initiatives.
• Teamwork: Collaboration and integration among all team members to achieve shared goals.
• Environmental Sustainability: Balancing development requirements with environmental preservation for future generations.

Strategic Goals:

• Achieving a blended finance model by 2030 through:
  
  • Self-funding: Through providing services and consultations 50%
  • International Partnerships: Through grants from international organizations, in accordance with regulations that ensure they do not conflict with the national policies of the Syrian Arab Republic 30%
  • Local Investments: Through developmental projects and partnerships with the private sector 20%
• Enhancing innovation and entrepreneurship through:
  
  • Connecting the center with international business accelerators (such as Flatlabs or Y Combinator) through cooperation agreements.
  • Allocating major financial grants to the top three student projects annually.
  • Activating an electronic recruitment platform to connect outstanding graduates with job opportunities in the center’s partner companies and organizations.
  • Launching a business incubator to support transforming the ideas of students and graduates into startups with seed funding “STARTUP.”

Quality Assurance:

• Providing distinguished, high-quality services and products that meet customer needs and align with their expectations in accordance with the most important international standards, while committing to fulfilling all requirements related to the services provided.
• Conducting annual external reviews by international experts to ensure quality.
• Generalizing the quality policy across all departments of the center and monitoring performance indicators.

Modern Technologies and Sustainability:

• Adopting green technology (energy efficiency – recycling) and committing to “Zero Emissions” standards by 2035.
• Keeping pace with the significant and rapid development in the technology field by employing artificial intelligence to analyze the center’s industrial and advisory data, and creating a “Digital Twin” platform to simulate projects before execution.
• Applying blockchain technology to track product quality, and the Internet of Things (IoT) to monitor operational processes.
• Updating the digital infrastructure every three years.

Communication and Marketing:

• Creating an electronic platform to showcase successful projects and attract investors.
• Enhancing media cooperation to highlight the center’s achievements locally and internationally.

Internal and International Partnerships:

• Activating cooperation agreements with international universities or research centers to exchange expertise.
• Activating the process of academic and financial investment for Syrian universities.

• Adding ESG criteria as part of the quality policy (Environmental, Social, and Governance).
• Converting 10% of industrial waste into reusable products annually.
• Organizing annual competitions to solve local industry problems with the participation of university students.
• Allocating 5% of the profits from projects and consultations executed by the center to support rural women’s empowerment initiatives in the manufacturing sector by 2030.

Evaluation and Follow-up:

Real-time monitoring of performance indicators by creating a (Dashboard), where performance indicators will be measured through:

• Research-to-product conversion rate: 25% annually.
• Customer satisfaction: through a quarterly survey, aiming to achieve a 90% satisfaction rate.
• Project delivery time: Commitment to meeting 95% of agreed deadlines.
• Number of international partnerships signed annually (three partnerships).

Conducting an annual opinion survey to evaluate performance, including members, partners, and contractors.

• Reviewing the center’s policy annually to keep pace with technological or economic changes.

Director of the Center for Scientific Manufacturing and Consulting (CISC)

Dr. Saud Abdel Halim Kaddah